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LifeSpan Health Member Support

A support hub for established LifeSpan Health patients.

Use this page to understand what is available during an active support year and how to continue support when your access period ends.

Choose the option that best matches your question or concern, and LifeSpan Health will help guide the next step.

For emergencies or severe symptoms, do not use this page. Call 911 or seek emergency care immediately.

How Member Support Works

Your LifeSpan Health evaluation includes one year of Member Support access after your Blueprint is delivered. If you renew acute support access or complete a Blueprint Update, you enter a new active support year. During an active support year, you may request acute telemedicine support, use eligible follow-up services, and schedule LifeSpan Health guidance when appropriate.

During an Active Support Year

These options are available when you are within an active Member Support year. This may be your initial year after receiving your LifeSpan Blueprint, a renewed acute support year, or a new support year included with a Blueprint Update.

Acute Telemedicine Visit

Use this for common non-emergency concerns such as viral illness, respiratory symptoms, GI symptoms, headache, sleep disruption, travel-related needs, or other new acute issues.

$150 per visit 
(during active membership year)

Included Follow-Up Visit

Your original LifeSpan Health evaluation includes one follow-up visit. Use it to review your Blueprint, clarify recommendations, discuss priorities, or save it for a future question within your initial year.

Included once with your original evaluation

This included visit is attached to the original evaluation only. It is not included with the $300 acute access renewal.

LifeSpan Health Guidance Visit

Use this for Blueprint-related questions, updated priorities, new labs or imaging, medication or supplement questions, or health decisions that require more than acute support.

$250 per visit

Available when your Blueprint or Blueprint Update is current within the past 12 months.

After purchase of either the Acute Telemedicine VIsit or LifeSpan Health Guidance Visit,

LifeSpan Health will review your request and follow up by email to coordinate scheduling and next steps.

When Your Support Year Ends

When your active support year ends, you can choose whether to update your full LifeSpan Health plan or continue acute support access only.

Update My LifeSpan Blueprint

Best for patients who want to revisit the full picture, review what has changed, update priorities, and continue with another year of Member Support access.
 

Includes

  • Interval health review

  • Review of new labs, imaging, medications, supplements, and goals when available

  • Updated Blueprint recommendations or addendum

  • One virtual review visit

  • One additional year of Member Support access

$1000

Continue Acute Support Access Only

Best for patients who do not need a Blueprint update but want to keep access to acute telemedicine support for common non-emergency concerns.

Includes

  • One additional year of Member Support access

  • Ability to request acute telemedicine visits when appropriate

Does not include

  • Blueprint review or update

  • LifeSpan Health guidance visits

  • Long-term strategy review

  • Unlimited messaging

 Fee Note: Acute telemedicine visits remain $150/ visit

$300

What Member Support Is Not

Member Support is not emergency care, urgent care replacement, primary care replacement, unlimited physician messaging, or a guarantee of prescriptions, labs, imaging, or same-day response. Some concerns require an in-person visit, urgent care, emergency care, primary care, or specialist evaluation.

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